FAQs

Frequently Asked Questions (FAQs)

What products do you offer?
We provide a wide range of cybersecurity products, including pentesting tools, electronic components, accessories, and Arduino boards. Our offerings are designed to support professionals, hobbyists, and educational projects focused on cyber defense and ethical hacking for use security testing.
Can I use these tools for ethical hacking?
Yes, our tools are intended for ethical hacking, penetration testing, and security research. Ensure you have proper authorization before testing any network or system to stay compliant with laws and regulations.
Do you offer international shipping?
Unfortunately, we do not offer international shipping to all countries. Shipping availability, costs, and delivery times may vary depending on your location. Please refer to our shipping policy at checkout for specific details and limitations.
Are there any warranties on your products?
Warranty policies vary by product. Some products come with manufacturer warranties, while others may be covered under our store policy. Please refer to individual product pages for specific warranty information.
Can I return a product?
Yes, we accept returns for defective or damaged items. To initiate a return, please contact our customer service team within 7 days of receiving your order. Ensure that the product is in its original condition and packaging. For detailed return instructions, refer to our Return Policy page.
How do I contact customer support?
Our customer support team is here to help! You can reach us via the contact form on our website, Live Help Chat , email us at support@hackoor.com, or info@47cyber.com. We aim to respond to inquiries within 24 hours on business days.
Are your products suitable for beginners?
Absolutely! We offer products that are ideal for beginners, such as Arduino boards, starter kits, and tutorials. We also provide guides and resources to help you get started with cybersecurity and electronics projects.
How do I place an order?
To place an order, simply browse through our catalog, add products to your cart, and proceed to checkout. We accept various payment methods, including credit cards, PayPal, UPI and Wire. You will receive a confirmation email once your order is placed.
Is my payment information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to protect your personal and payment information during checkout. We also use trusted payment gateways to ensure safe transactions.
Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk orders. If you are purchasing for a business, educational institution, or large project, please reach out to us for customized pricing options and further assistance.
How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this to monitor your package’s progress. If you have any issues with tracking, feel free to contact our support team.
What if my order is delayed or lost?
If you experience delays or suspect your order is lost, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible and keep you informed of the progress.
Do you offer product recommendations?
Yes! If you need help choosing the right product, feel free to contact our customer support team with Live Chat. We can provide recommendations based on your specific needs, whether you’re working on a penetration testing project, building a security system, or learning about electronics.
Can I get a quote for a large order?
For large or customized orders, we offer quotes. Please contact us with details of the products you’re interested in, and our sales team will provide a personalized quote.
How can I stay updated on new products and offers?
To stay informed about new products, discounts, and exclusive offers, subscribe to our newsletter or follow us on social media. We regularly share updates and promotions with our community.
What are the terms of use for the products?
The products sold on this website are intended for educational and professional use only. We are not responsible for any misuse or illegal activities related to the use of these tools. Always comply with applicable laws and regulations.