Refund Policy

Thank you for shopping with us! We want you to have a smooth experience with your refund. Please review our Refund Policy below:

1. Refund Processing Time
   Refunds will be credited to your bank account within 7 working days of receiving the returned product. Refunds will be issued via the original payment method, either by bank transfer or online payment methods, depending on the payment method used during the purchase.
2. Replacement Policy
   If the product you received is defective or incorrect, you may request a replacement within 7 days from the date of delivery. After this period, we cannot accept replacement requests. Ensure the product is unused and in its original packaging.
3. Manufacturer’s Warranty and Responsibility
   We are not the manufacturer of the products we sell. If any product does not come with a warranty or guarantee, we are not responsible for issues that may arise after the purchase. Please review product details, including warranty information, on the product pages before purchasing.
4. How to Request a Refund
   If you are eligible for a refund, the process will begin once we receive the returned product. Please contact support@hackoor.com for any questions.

Returns Policy

Thank you for shopping at Hackoor.com! We want to ensure that you’re completely satisfied with your purchase. Please review our Return Policy below:

1. Shipping Charges for Returns
   All return shipping charges must be paid by the customer. We do not cover the cost of return shipping unless the product is defective or incorrect.
2. Damaged Products
   We cannot accept returns for damaged products. Please inspect your items upon receipt, and if you notice any damage, report it immediately (within 48 hours of delivery). For assistance, contact our support team at support@hackoor.com.
3. Non-returnable Items
   Certain products are non-returnable. This includes, but is not limited to, software or downloadable items, and any products marked as non-returnable at the time of purchase. Orders totaling less than ₹500 are not eligible for return.
4. How to Request a Return
   To request a return, send an email to support@hackoor.com with the following details:
   • Order number
   • Product name
   • Reason for return
   • Photos of the product (if applicable)
5. Return Time Period
   Returns must be requested within 48 hours from the date of delivery. The product must be delivered back to the address provided to us within 8 days of the return request. We cannot accept returns outside of this time frame.

By purchasing from Hackoor.com, you acknowledge and agree to the terms of this Return and Refund Policy. If you have any questions or need further assistance, please contact us at support@hackoor.com.

Thank you for choosing Hackoor.com! We value your business and aim to provide a seamless shopping experience.